Support

If your computer has the standard 32 bit operating systems, setup and installation requires little effort. You may find it necessary to set the compatibilty mode to Windows XP, SP3 for some files. We will provide you with the support you need to get this done.

64 bit systems require installation of Windows XP mode. This is a free download from Microsoft. It requires Windows 7 Professional or higher. Click here for information and to download the files.

Emails are not sent for every update posted to the web site. You should check the site frequently for updated software. Updates will be posted on the Updates page and will display a date and version number.

We are currently testing updates for CES and WGTO that will offer the option to have your system check the web site for updates, and to download and install then when found. Look for it in the 1st quarter of 2012..

Also, we are beginning major rewrites of both systems. We will keep the systems backwards compatible with current versions. In particular, the WGTO project system will be converted to Access database format (currently used in CES). This file conversion will happen during the 1st quarter of 2012. If you choose, we can run and monitor the file conversion for you, or, if you prefer, merely observe while you do it.

If you have a request for a featue that you would like to see included in the rewrite, please contact us by email or telephone.